Returns & Exchanges
At Water Babies, we want you to love your new fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our seamless exchange process ensures you get the style you desire without the stress.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing